Privacy Policy

Last updated: 11/20/2025

This Privacy Policy describes how OLYZIANA ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from olyziana.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to any user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

By accessing or using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Any modifications will be posted on the Site with an updated "Last updated" date.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources. The type of information we collect depends on how you interact with the Site.

What Personal Information We Collect

1. Information Provided Directly by You

This includes:

  • Contact details (name, address, phone number, email)

  • Order details (billing address, shipping address, payment confirmation, etc.)

  • Account information (username, password, security questions)

  • Shopping behavior (items viewed, added to cart, wishlist activity)

  • Customer support messages and any information you choose to share with us

Certain features of the Services require this information; choosing not to provide it may limit your ability to use certain functionalities.

2. Information Collected Through Cookies

We automatically collect “Usage Data,” such as:

  • Device information

  • Browser details

  • IP address

  • Interaction data (pages visited, clicks, time spent on the Site)

We use cookies, pixels, and similar technologies to enhance functionality and analyze user behavior.

3. Information from Third Parties

We may receive information from:

  • Service providers powering our store (e.g., Shopify)

  • Payment processors (bank details, card information, billing address)

  • Marketing and analytics partners

  • Third-party tracking technologies (pixels, web beacons, SDKs)

We treat third-party data according to this Privacy Policy.

How We Use Your Personal Information

We use your information for:

Providing Products and Services

To process your orders, handle payments, manage your account, arrange shipping, process returns, and allow you to leave reviews.

Marketing and Advertising

To send marketing emails, SMS messages, and promotions, and to personalize advertising on our Site and other platforms.

Security and Fraud Prevention

To detect, investigate, and prevent fraudulent or illegal activities.

Customer Communication

To provide support, respond to your inquiries, and improve our Services.

Cookies

We use cookies to operate and improve our Site. You can manage cookie preferences through your browser settings, though disabling cookies may reduce functionality.

For Shopify-specific cookie details: https://www.shopify.com/legal/cookies

How We Disclose Personal Information

We may share information with:

  • Service providers (IT management, analytics, payment processors, fulfillment partners)

  • Business partners and affiliates

  • Third parties when you consent (e.g., social logins, delivery providers)

  • Legal authorities (if required by law)

  • In business transactions such as mergers or acquisitions

In the past 12 months, we have disclosed identifiers, commercial data, and internet activity information to these categories of recipients.

We do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content

If you submit reviews or other content publicly on our Site, it becomes accessible to anyone.

Third-Party Websites and Links

We are not responsible for third-party sites linked on our Site. Their privacy practices apply to any information you share with them.

Children’s Data

Our Services are not intended for children. We do not knowingly collect information from children under applicable age thresholds.

Security and Retention of Information

No security method is perfect. We recommend not sharing sensitive information over unsecure channels.

We retain your information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information

  • Request deletion

  • Request corrections

  • Request portability

  • Restrict or object to processing

  • Withdraw consent

  • Manage email preferences

  • Appeal decisions

We may require verification of your identity before processing requests.

Complaints

If you have concerns about our data practices, contact us using the details below. Depending on your location, you may also contact your local data protection authority.

International Users

We may transfer your information to countries such as the United States. When transferring data from Europe, we rely on lawful transfer mechanisms like Standard Contractual Clauses.

Contact

For questions or privacy-related requests, contact us at:

contact@olyziana.com
+1 302-485-5928
 2814 Harper Ridge Dr, Austin, TX 78723, USA